At Shanvis Store® (BHAVITHA SREE TRADING & MeeThought E-Commerce Private Limited), we are committed to providing a transparent, enterprise-grade supply chain. To deliver factory-direct pricing to our D2C and B2B buyers without dead-stock markups, we utilize a highly efficient Import-on-Order framework. Below are the exact logistics timelines, processing protocols, and shipping terms you can expect when partnering with us.

⏱️ 1. Order Processing & Handling Time

Handling time is the period between when your order is placed and when it physically leaves our overseas factory or domestic warehouse.

• Order Cut-off Time: 5:00 PM (IST) Monday – Saturday. Orders placed after this time, or on Sundays and public holidays, will be routed for processing on the next business day.
• Standard Domestic Handling: For items already stocked in our Indian facilities, handling takes 1 to 2 business days.
• Import-on-Order Handling (Global Sourcing): For high-ticket B2B machinery, wholesale electronics, and cross-border imports, factory procurement, quality control (QC), and secure export packaging require 2 to 5 business days before dispatch.

💰 4. Shipping Rates & Calculations

We strive to offer Free Standard Shipping on the majority of our retail and D2C catalog. However, for oversized items, heavy industrial machinery, or specialized global B2B procurements, shipping and DDP freight charges are calculated strictly based on volumetric weight, destination, and selected freight method (Air vs. Sea). Any applicable freight charges will be clearly displayed during checkout or directly within your corporate B2B quotation.

📍 5. Order Tracking Notifications

Once your order has passed factory QC and is handed over to the logistics carrier, you will receive an automated dispatch email containing your tracking number and a link to our tracking portal. Please Note: For international imports, it may take 48–72 hours for the first scan to update as the cargo moves from the manufacturer to the export customs terminal.

You can track your active shipment at any time by visiting our Track Order Page.

⚠️ 6. Address Accuracy & Failed Deliveries

The buyer is entirely responsible for providing an accurate and complete shipping address (including correct PIN code and active contact number) at checkout. Shanvis Store is not liable for delayed, lost, or returned shipments resulting from incorrect address inputs. If a shipment is returned to our facility due to buyer unavailability or an invalid address, a re-shipping fee will apply to dispatch the order a second time.